Why Family Support WA?

We exist to enrich the lives of people with disabilities, as well as their families, by providing individualised person-centred services. Here’s what makes us unique:

Live the life you choose

Our services make an incredible difference to entire families. By supporting not only the individual with a disability, but by also working with the family members, our Coordinators and Support workers are able to develop the services you want, to live the life you choose.

The best support available

We understand the uniqueness of each individual’s circumstances and will tailor a service plan for your family. Our staff have the industry experience to ensure your family receives the best support available from government and disability service providers.

Individualised person-centered services

Individual Support

Every person's idea of a great life is different. Family Support WA works with you to design support that helps you live a fulfilling life and achieve goals that are important to you. We will start by getting to know you, exploring where you want to go and what we can do together to get you there. From cooking skills, to new hobbies or becoming more involved in the community, we support you to try new things. We recruit people with both skills and experience in individual support and in the specific interests you have.

Connect Work Alternatives

Connect is a tailored and inclusive program that develops life skills and promotes engagement in recreational activities. With input from the family, our team finds the right support person to work through the goals, skills and needs of the individual. With options such as voluntary work, learning the skills to live independently and recreational programs, our team come open minded to develop an individual engagement plan.

Taking a Break

Regular breaks are a great way to refresh, reduce stress and help you maintain a positive home environment. As your trusted family partners, we are able to work with you in optimizing your funding to allow for regular breaks and in home respite. This support may look like a break within the family home through a support person coming in to share the workload, or the opportunity for an out of home stay.

Workshops and Group Activities

Family Support WA is proud to offer a number of workshops and group activities. Including the following: "Feel Safe" a series of workshops looking at home safety. "People Wise" a program developing your social skills. "Sklubb" an inclusive youth club. "Cooking up a storm", "School holiday program" and "Art official" an inclusive art program.

About Family Support WA

Why we help

Family Support WA is a not-for-profit organisation dedicated to enriching the lives of individuals with disabilities and their families, through service support. We understand disabilities can limit choices for the individual as well as their family, and finding the right support can be confusing. As your trusted family partner, we work with each unique family, to tailor an individualised person-centred service plan. Our staff have the industry experience and passion to ensure your family is able to optimise the support available from government and disability service providers.

Getting Started with Family Support WA


It's easy to start benefitting from our services

Taking The First Step

First, we establish the funding parameters of the individual and whether our services are the best fit. This can often be achieved over the phone, otherwise a face to face meeting will be arranged with one of our team.


Through a range of templates, our coordinator will assist the individual in understanding their goals and aspirations, allowing us to formulate the most effective service plan in line with the funding available.

Funding Submission

From here, a funding plan can be developed where all parties agree on the type of support and the amount that can be provided for the allocated funding.

Fees and Payments

Fees for respite and individual support are tailored to the individual and we can provide a quote based on individual and specific needs.

Registered NDIS Provider

Family Support WA is a registered provider for NDIS services, including Support Coordination.

View our 2020 Price List

The National Disability Insurance Scheme (NDIS) provides support to Australians with disability, their families and carers. The NDIS provides eligible individuals under the age of 65 with a permanent and significant disability with reasonable and necessary supports they need to live an ordinary life.

Our Managers and Coordinators are experienced and can support you to get the most out of your funding. We can support you through the entire planning process and assist in all aspects of delivering and managing your services.

We can provide you with the following supports, if they are in your plan:

  • Support Coordination
  • Assistance to integrate into school or other educational program
  • Assistance in coordinating or managing life stages, transitions and supports
  • Assistance with daily personal activities
  • Behaviour support
  • Assistance with daily life tasks in a group or shared living arrangement
  • Development of daily living and life skills
  • Household tasks
  • Participation in community, social and civic activities
  • Physical wellbeing activities
  • Therapeutic supports
  • Training for independence in travel and transport
  • Assistance with travel/transport arrangements

For more information on the NDIS, you can visit www.ndis.gov.au

If you are unsure whether you are eligible, contact us and we will work through it with you.

On 12 December 2017, the WA Minister for Disability Services, the Hon Stephen Dawson MLC, announced that WA would be joining the national delivered NDIS. This decision and agreement replaced the previous bilateral agreement, which provided for a WA administered NDIS (WANDIS). From 1 July 2018, the NDIA will assume responsibility for delivery of the NDIS in WA. The NDIS will roll out across WA in stages until full roll out is achieved by 2020. Full details of the roll out can be found here

Family Testimonials

We love feedback from our clients - here's what some of our families have to say about Family Support WA

    Dave and Liz (and of course Damien) NewmanNat GroomJulia ArcherDallas & Bevan EvansAnonymous parentLinda Pierce
  • Initially we started using FSWA out of home respite services for Damien, however, due to Damien’s challenging behaviours we changed this to in house respite services quite a few years ago. Respite was provided by FSWA for periods of a few hours to enable us to attend functions, up to more than four weeks for us to go on overseas holidays. Damien can be a difficult person to care for but we always had confidence in the FSWA support workers and the network behind them. Proof of that confidence is in the fact that we felt we could leave Damien in FSWA's capable hands whilst we travelled thousands of miles away. Thanks FSWA.
    Dave and Liz (and of course Damien) Newman
  • Joshua is so very lucky to have such dedicated people advocating for him. His Host Families are the most wonderful and extraordinary people. He has been given such fantastic experiences that he never had at home. Josh has a support team (The J Team) that encompasses all that work for Family Support WA, from staff in the office to his Co-ordinator, who does so much work for us and all Josh’s support staff, you are all amazing. To see Josh smile and laugh is the best thing in the world and that has been happening for the last three years. If you are in the position of placing your loved one in accommodation I recommend that you speak to Family Support WA. Host Family is the answer.
    Nat Groom
  • I have been using services with Family Support WA for my son, Michael Archer, for over ten years. Family Support WA provide flexible, tailored support for my non-verbal son who is 18, with Autism and intellectual disability. Michael is an active, fun loving adult who requires lots of attention and support for his every day needs. As a single parent to Michael and his brother Jamie, I need regular breaks and over the years Family Support WA have provided this and much more. Family Support WA’s caring Coordinators go out of their way to meet our needs as a family helping us to live our lives whilst enabling Michael to reach his full potential and achieve his goals.
    Julia Archer
  • We first became involved with Family Support WA about 15 years ago when our son (ASD, non verbal) started going on camps during the school holidays and also some weekend respite. Living in the country was very difficult and finding this group of people was a godsend, as Daniel made lots of friends, went to lots of places, had fun and was well looked after. The staff were (and still are) are so very caring, attentive and nurturing. Just love them to bits. We, his parents, are still in the country but know that he is in the safest of hands with our “Perth Family”. I am a very paranoid, over-protective mum (Daniel is 23 now!!) and just love Family Support WA , from the top Brass, Coordinators and the support staff. Daniel just loves to see his support staff arrive and then head off with him on their days out during the week, as they keep him busy with so many activities. We are so very blessed grateful to have these people (Family Support WA) in our lives.
    Dallas & Bevan Evans
  • My son has been with Family Support WA for several months now after being with another organisation for 13 years. What a refreshing experience! Family Support WA gave tailored a support / mentoring plan especially for him. The support staff are like minded , take an interest in what he is doing and actually do the tasks with him so that he can achieve his goals! Thank you, Family Support WA we really value your support.
    Anonymous parent
  • I just love the team at Family Support WA!  We have been with them for a number of years now, and would never consider going anywhere else!  The staff are so helpful and obliging, and they  truly do provide “Family Support” –looking at ways that they can help our family to continue to provide care, participate in the community, have a break when it’s needed, and to all function to the best of our abilities.  They have always been such wonderful advocates for our family, assisting us to access resources that help us manage the demanding role of full-time care.  I feel like I can always pick up the phone for advice and the team will always willingly help in any way they can.
    Linda Pierce

Latest Updates From The Family Support WA Team